Remember, you don't need qualifications to do service management! Anyway, for those of you who would like to go through the v3 churning machine - here you go:
Source: Best Management PracticeThe ITIL Qualification Scheme uses a system that enables an individual to gain credits for each exam they take. For a full definitive explanation of the Version 3 qualification scheme and credit system, please download the ITIL V3 Qualification Scheme.Once candidates have accumulated a sufficient number of credits they can be awarded the ITIL Expert in IT Service Management.There are four levels within the scheme:
- Foundation Level
- Intermediate Level (Lifecycle Stream and Capability Stream)
- ITIL Expert
- ITIL Master.
Syllabi for the Intermediate Level have been published and can be seen below:Capability Stream
- Operational Support and Analysis Certificate Syllabus
- Planning, Protection and Optimization Certificate Syllabus
- Release, Control and Validation Certificate Syllabus
- Service Offerings and Agreements Certificate Syllabus.
Lifecycle Stream
1 comments:
Hi Imp,
Informative one, I somehow failed to notice Capability/Lifecycle stream syllabi until I read this, thanks.
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