Monday, 30 January 2006

Surf's up!

I had the day off work today and spent a fair portion of it surfing ITIL related sites and adding my thoughts to questions over at the ITIL Community. If you're interested this is what I've been posting.

I also had a quick look at the COBIT 4.0 framework as I am curious as to how ITIL can support it and whether they really are complimentary.

I've placed a request at work for a copy of the new the ISO 20000 standard so I can read up and identify how different the processes are to ITIL, but so far it has not been approved :(

Friday, 27 January 2006

An ITIL project in the real world

I just came across an excellent blog following one ITIL project manager's journey through from inception to completion. Check it out!

An ITIL project in the real world

Thursday, 26 January 2006


A little pixie dust...
A splash of dried bats wings...
A drop of common sense...
And the ITIL imp is born!

(Image by Bobbin John Michael Eirth)