Showing posts with label Government IT Profession. Show all posts
Showing posts with label Government IT Profession. Show all posts

Saturday, 13 September 2008

Government IT Profession Annual Conference

For those of you who are also public-sector IT professionals, you may be interested in attending the Government IT Profession Annual Conference which is being held from 30th to 31st October 2008.  Here is an excerpt from their e-mail invitation (available to those that subscribe via the cio.gov.uk website):
The conference will take place in Leeds, West Yorkshire, at the QueensHotel, which is next to Leeds railway station. The event will start with registration at 10:00 on Thursday 30 October, and finish at 14:30 on Friday 31 October. The conference will reinforce professionalism in the
way the government delivers technology and modern services. Workshop subjects will include citizen-centred services, IT skills analysis, an update on SFIA version 4, plus sessions aimed at CIOs and Heads of IT, Competency Groups and Implementation Leaders building the public-sector-wide IT profession community.

For further information visit: http://www.cio.gov.uk/itprofession/annual_conference


Friday, 30 November 2007

Where next for transformational government?

I've been re-reading some information on Transformational Government as it's now two years since the original strategy was published back in November 2005. Amongst implementation and progress papers I found a really interesting one in the Work Foundation's 'Public Services & ICT' series entitled: 'Where next for transformational government?' by Alexandra Jones and Laura Williams. It's dated September 2006 but the content is still very relevant to where I work over a year on. After giving some background it details the challenges that we continue to face:

  • Lack of link between project and organisation's key strategic priorities
  • Lack of clear senior management (and ministerial) ownership and leadership
  • Lack of effective stakeholder engagement
  • Lack of skills and proven approach to project and risk management
    • Scope Creep
    • Unrealistic Timescales
    • Perfection tomorrow rather than compromise today
    • Not enough attention paid to risk profiles

  • Lack of understanding of and contact with supply industry and senior levels
    • Avoid over-design of the procurement specification
    • Create genuine partnerships
    • Be realistic about risk transfer
    • More honesty from suppliers

  • Evaluation of proposals driven by initial price rather than long-term value
    • Business benefits should be the real measure of success
    • Not just time and cost

  • Too little attention to chunking project into manageable steps
    • More projects need rigorous piloting
    • Lack of Communication between policymakers and deliverers, and IT managers and senior managers

  • Inadequate resources and skills to deliver the total delivery portfolio

And conversely, it also highlights what makes a successful project (nothing really new here):
  • Clear and realistic business strategy with ICT as enabler
    • Keep it simple
      • Simplify transactions
      • Incentivise cheaper options
      • Different solutions for different services
      • Design services around customers
      • Do a pilot
      • Have a safety net

  • Processes redesigned to be more effective
  • Leaders engaged in project and visibility committed to success
  • Change management strategy engaging staff
  • Investment in capacity of staff
  • Customer segmentation - Understanding different customer needs
  • Good relationships with suppliers
  • Risks identified and managed

The report finishes with 10 recommendations. I won't detail them here though, go and have a look for yourself. It's actually a really good report (unlike some I've read).

Do you see these challenges for you and your organisation (if you work in government anyway!)?

Friday, 6 April 2007

IT Profession Update

It's been awhile since I posted about the work of the ProfIT Alliance (partly because things have been a little quiet on the public front). For those who have not heard of the alliance before it is formed of the BCS, e-skills UK, Intellect, and the NCC. They started working together with the primary of creating an IT Profession that is recognised as such in the way that accountants and surveyors are.

In the past week the e-skills sector council published the all new 'IT Profession Competency Model'. The fundamental idea is to recognise areas of specialism in which people can progress without necessarily having to move into management as is normally the case (certainly where I work). There are some staff who really deserve to be renumerated for their level of specialism and currently the only way to achieve this is to apply for a management role for which, in most of these cases, they are not suited. Providing options has got to be a good thing in my book.

For some background read the 'Validating the IT Professionalism Model' report and browse the 'Creating the IT Profession' section on the BCS website.

Tuesday, 28 March 2006

Wait... we're professionals?

Well it seems that the UK Government has realised that we IT folks aren't people who keep things ticking away in the basement with a set of skills that is so specialised that we are considered geeks who are unable to communicate with people (and yes - I do believe that is how the TV show IT Crowd makes us appear!).

I've been keeping an eye on the Chief Information Officer Council website for awhile now and when the opportunity arose to attend the first of their roadshows about the all new Government IT Profession I was (as always) keen to be be part of it (despite having to get up early in the morning!).

The main aim appears to be getting IT as individuals to recognise themselves as professionals with a career (in the same way that accountants do), and getting the rest of the business to realise that those who work in IT are highly skilled people who have something to offer other areas as well. Furthermore, there is the desire to get IT professionals communicating with their peers in other organisations both within the same sector and cross-sector. There are a number of strategies in place (or in development) which address how they intend to achieve this (see themes).

The roadshow format was well thought out. The main presentation clearly showed the themes they had identified, work completed so far, and where they are going. The workshop later on gave everyone an opportunity to answer various questions ranging from how we feel about the profession as it stands and the obstacles we face, to what we would like to see for the IT profession.

One of the most interesting learning points that came out of this was for me that local government appears to be worse off than central government and certain other sectors in terms of process and project management, and lack of support from upper management. Some members of our group were fortunate to have CIOs sitting on the highest board and key in making strategic decisions. For those of us from local authorities it was a very different story. We agreed that there are opportunities missed by the business due to the lack of IT representation at strategic board level. This gave rise to the question - just HOW are the team that are driving the Government IT Profession going to communicate with upper management of public sector organisations and garner their support? It was a question without a real answer. I am however confident that it will be addressed. After all, if it isn't then this will become just one more flash-in-the-pan initiative; the team and those of us at the roadshow want this to be long-lasting.

There were lots of suggestions on how to move things forward and the website was at the heart of a lot of them, i.e. we need forums. If they want us to communicate then a simple forum will get the ball rolling. Nothing yet - but I'm monitoring it!



On the personal development side I found the roadshow very useful. I was a little apprehensive when I walked in to find about 200+ people all dressed in well-pressed suits from the upper echelons of government, the home office, NHS, etc. However, in the group workshop I reassured myself that everything I had to say was valid and subsequently volunteered to present our group findings to every one else.
  • Mistake 1: When I walked up to the front to I kept my coat on - not the most professional impact!
  • Mistake 2: Although I had the open body language, used my hands, face, etc. I did notice that the longer I went on that my pace sped up a little too much and I found myself needing to breathe. Not something I usually experience - I did catch my breath and slow down.
All in all another useful learning experience and I'm proud that I put myself in the position and lived to tell the tale!