- Lack of link between project and organisation's key strategic priorities
- Lack of clear senior management (and ministerial) ownership and leadership
- Lack of effective stakeholder engagement
- Lack of skills and proven approach to project and risk management
- Scope Creep
- Unrealistic Timescales
- Perfection tomorrow rather than compromise today
- Not enough attention paid to risk profiles
- Scope Creep
- Lack of understanding of and contact with supply industry and senior levels
- Avoid over-design of the procurement specification
- Create genuine partnerships
- Be realistic about risk transfer
- More honesty from suppliers
- Avoid over-design of the procurement specification
- Evaluation of proposals driven by initial price rather than long-term value
- Business benefits should be the real measure of success
- Not just time and cost
- Business benefits should be the real measure of success
- Too little attention to chunking project into manageable steps
- More projects need rigorous piloting
- Lack of Communication between policymakers and deliverers, and IT managers and senior managers
- More projects need rigorous piloting
- Inadequate resources and skills to deliver the total delivery portfolio
And conversely, it also highlights what makes a successful project (nothing really new here):
- Clear and realistic business strategy with ICT as enabler
- Keep it simple
- Simplify transactions
- Incentivise cheaper options
- Different solutions for different services
- Design services around customers
- Do a pilot
- Have a safety net
- Simplify transactions
- Keep it simple
- Processes redesigned to be more effective
- Leaders engaged in project and visibility committed to success
- Change management strategy engaging staff
- Investment in capacity of staff
- Customer segmentation - Understanding different customer needs
- Good relationships with suppliers
- Risks identified and managed
The report finishes with 10 recommendations. I won't detail them here though, go and have a look for yourself. It's actually a really good report (unlike some I've read).
Do you see these challenges for you and your organisation (if you work in government anyway!)?
1 comments:
HAPPY NEW YEAR :-)
Cymon
Belgium
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