ITIL v3 Launch Video

If you didn't manage to attend the ITIL v3 launch in London and the presentations weren't enough for you, you can now view the morning and afternoon sessions on your pc. Thankfully there are bookmarks to skip to the sections that you may be interested in otherwise it's a seriously long slog!

Little v2 vs v3 presentation

I came across a little presentation video today on the ILX website which I think nicely summarises (at a high level anyway) some of the differences between v2 and v3. If you don't have time to explain them to someone, just send them the link then let them ask you the question about the conversion points not adding up afterwards ;)

NOTE: This is in no way a recommendation for the ILX group or their products as I have no personal experience of them, I just like the presentation :)