Apologies for the infrequency of posts, I've been on holiday :)
There are some exciting developments in my workplace at the moment. Our IT head of operations has recognised the contribution that ITIL could make to improving the way we work. So much so that he organised for an external company to come and present an introduction to ITIL to key IT personnel.
Initially I was a little miffed because I had put together a business case and presentation on my own time that the board had agreed for me to put forward. However, in hindsight it seems that management pay more attention when it is an external company telling them the same thing that you, as an internal person, has been saying for ages! I'm sure I'm not alone on this one; is it a peculiarity of the public sector?
Anyhow, the external introduction seemed to do the trick as I've been asked to write a high level ITIL implementation plan. Perhaps finally I can start putting some of my knowledge to practical use, hooray!
Tuesday, 15 August 2006
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2 comments:
'However, in hindsight it seems that management pay more attention when it is an external company telling them the same thing that you, as an internal person, has been saying for ages! I'm sure I'm not alone on this one; is it a peculiarity of the public sector?'
Nope it happens even in the private sector but you have hit the nail on the head! 'Now we have your attention' etc etc Make sure you reference the outside compnay for extra impact on the pesky management!
*grins* I do the public sector a great dis-service then; the grass isn't always greener ;)
The mind boggles sometimes though how in one sentence it's all about cutting costs, saving money due to Gershon's report and in the next it's "Let's get an external company in". Oh wait... the consultancy gave a free workshop - never mind then!
Thanks for posting!
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